Air Ticketing and Reservation with Travel and Tourism Program

The Air Ticketing and Reservation combined with Travel and Tourism program is a hybrid course meticulously designed to offer students an all-encompassing education in two interconnected sectors of the aviation and tourism industries. By integrating these disciplines, the program prepares participants to excel in diverse roles within the global travel and tourism landscape.

Program Overview

This program combines theoretical knowledge with practical training to provide students with a robust understanding of:

Air Ticketing and Reservation: Learning how to book and manage flights using industry-standard systems like GDS (Global Distribution Systems), understanding fare calculations, ticket issuance, and managing passenger itineraries.

Travel and Tourism: Exploring the fundamentals of tourism management, destination marketing, tour planning, and the essentials of providing excellent customer experiences for travelers.

What You Will Learn

By completing this diploma you will be able to:

• The essentials of flight ticketing and reservation processes, including fare structuring and travel policies.
• Effective communication and customer service skills tailored to travelers’ needs.
• Key insights into travel documentation, visa requirements, and itinerary planning.
• Principles of tourism, including eco-tourism, cultural tourism, and business travel.
• The use of digital platforms for managing bookings and promoting travel services.

• Advise customers on passport and visa requirements, as well as on travel insurance options
• Promote services and facilities available to airline passengers during their travel
• Interpret standard industry codes to plan and reserve travel itineraries
• Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
• Provide good customer service and retain customer loyalty
• Use the Global Distribution System to make and maintain reservations and issue travel documents

Career Prospects

Graduates of this hybrid program gain a competitive edge in the aviation and tourism industries. Career opportunities include:

Reservation and Ticketing Agents: Manage flight bookings and reservations for airlines, travel agencies, or online platforms.

Travel Consultants: Design and sell travel packages, providing personalized services to clients.

Customer Service Representatives: Work with airlines, hotels, or tour operators to address traveler inquiries and ensure satisfaction.

Tour Guides and Managers: Lead or organize tours, creating memorable experiences for clients.

1. Tourism Marketing Specialists: Promote destinations and travel services through innovative marketing strategies.
2. Airport Ground Staff: Assist passengers with ticketing, boarding, and customer support.

Why Choose This Program?

The Air Ticketing and Reservation combined with Travel and Tourism program equips students with the dual expertise needed to thrive in today’s interconnected travel and aviation sectors. It offers an excellent platform to develop a career that combines a passion for travel with professional growth in a global industry.

Who should attend?

• Travel agents
• Airline reservation agents
• Tour operators
• Call center agents

COURSE DURATION

Six months classroom training with three months industrial attachment.

FEES

Tuition fee: GHs 4,500.00

Admission fee: GHS 300.00

Application fee: GHS 50.00

Amadeus: $100 (optional)